Risk & Compliance Solutions
Guide Stream – AI-Powered Video Risk Assessment for Insurance
AI-Driven Video Risk Assessment for Insurance
In today’s fast-paced and evolving risk landscape, assessing risk and building customer trust are more critical than ever. Traditional loss control methods—reliant on manual, on-site surveys—are no longer enough to protect customers or deliver underwriting profitability. The demand for intelligent, real-time risk data collection and rapid response is accelerating. Guide Stream meets this need with AI-powered digital toolsrisk assessment for insurance that enhance data visibility, automate assessments, and deliver accurate insights from anywhere in the world. By leveraging advanced analytics and intelligent workflows, it empowers insurers to create new customer engagement options, improve operational efficiency, and drive smarter, faster risk decisions.
Proactive Risk Mitigation
Insurers are expanding loss control risk assessments beyond complex, high-risk scenarios to broader segments of their portfolios—at both renewal and new submission stages. By leveraging advanced digital self-service tools deeply integrated with core systems, insurers can intelligently automate risk identification, enhance underwriting precision, and improve portfolio profitability through scalable, digital loss control solutions and data-driven decision-making.
Enhanced Digital Customer Experience
To build and retain customer trust, insurers must deliver intuitive, personalized experiences across the entire value chain—including risk assessment. Majesco’s intelligent workflows offer a next-generation experience that mirrors the simplicity and responsiveness of leading digital platforms, aligning investments with customer expectations rather than internal constraints.
Seamless Integration for Smarter Risk Management
Majesco’s Loss Control solution integrates remote risk assessment tools and AI-powered capabilities to cost-effectively assess more of your business, automate risk evaluations, and deliver real-time insights. This intelligent integration drives better underwriting outcomes, improves operational efficiency, and elevates the customer experience through proactive, data-driven risk management.
A Robust Ecosystem of Solutions
Enable Intelligent Remote Risk Assessment
- Guide Stream’s AI-Driven video risk assessment for insurance enables loss control professionals to remotely capture critical data, photos, and information from any location, eliminating the need for physical on-site visits.
- Expedite risk evaluations with real-time visual evidence, detailed form answers, and new bulk photo view/edit capabilities—streamlining the entire risk assessment process and enabling faster, more informed decisions.
- Insurance companies achieve cost savings, improve operational efficiency, and focus on higher-priority tasks by reducing the time and resources required for on-site inspections.
Enhance Customer Experience & Trust
- Guide Stream’s seamless digital and intelligence-driven approach to risk assessment enables faster response times by leveraging smart data capture and automated analysis, ensuring insurers address policyholders’ concerns promptly and accurately.
- By remotely guiding policyholders in collecting critical information through intelligent workflows, insurers foster transparency, build trust, and strengthen customer loyalty and retention.
- Insurers can differentiate themselves by delivering a personalized, insight-led customer experience through efficient digital interactions—positioning their brand as responsive, data-savvy, and customer-centric.
Enhance Underwriting Precision and Portfolio Performance
- Guide Stream empowers insurers to assess risks across a broader spectrum of books of business and submissions, leveraging self-service loss control and advanced AI algorithms.
- Insurers can proactively manage and mitigate risks, reducing potential losses and enhancing portfolio profitability by gaining deeper insights into their business through Guide Stream’s seamless integration with loss control.
- Data-driven decisions from Guide Stream lead to improved risk selection, pricing, and underwriting strategies, enabling insurers to achieve sustainable financial success.
Featured Resources
Press
Aviva UK Recommits to Partnership with Majesco to Improve Underwriting Profitability and Risk Mitigation Tactics
Morristown, NJ – March 16th, 2023 – Majesco, a global leader of cloud insurance platform software for insurance business transformation, today announced Aviva UK, the UK’s leading insurance, wealth, and retirement business, has renewed its partnership with Majesco. Aviva UK currently uses Majesco Loss Control and Majesco GuideStream to drive intelligent insights and enhance loss control…
Blog
Using Customer-Directed Motives and Tech to Build Risk Resilience
Is the time right for insurers to make major moves based on new customer sentiments? Using three customer personas, below, we examine a new opportunity in insurance: customer-directed prevention and protection. Each situation gives us insight into how insurers might collaborate with policyholders to reduce risk. Cameron pays attention to all the neighborhood news on…
FAQ
A Guide Stream Survey is a survey conducted virtually via a live video stream. The session is mentored by an insurance professional who guides a policyholder or other insurance professional through a virtual inspection of a risk. The mentor may take photos and ask questions while providing guidance and recommendations to the inured.
A loss control platform manages the entire loss control survey process on insured properties. This includes ordering, assignment to field-staff, quality assurance, underwriting, and recommendation follow up. Survey reports, and recommendation letters are generated for underwriters and insureds and this data can be stored in the platform as a system of record.
