Insurance Unplugged with Lisa Wardlaw

Denise Garth, Chief Strategy Officer at Majesco, discusses the importance of a holistic approach to AI in the insurance industry. She emphasizes the need for a robust data strategy and foundation, as well as access to clean and valid data. Garth highlights the challenges faced by insurers with legacy systems and the importance of modern technology architecture. She also discusses the role of core systems in enabling AI and the need for data ownership and stewardship.

Garth concludes by emphasizing the value of AI in revolutionizing and transforming the insurance industry. The conversation explores the importance of data ownership and governance in the insurance industry. It emphasizes the need for collaboration between IT and business teams to ensure accurate and valuable data.

The discussion also highlights the significance of curiosity and cognitive dexterity in leveraging AI and driving innovation. The speakers discuss the challenges of finding talent with both technical and business expertise. They stress the need for organizations to develop a data and analytics strategy, reallocate resources to prioritize important initiatives, and stop investing in outdated systems. The conversation concludes with a call to action for the industry to embrace a new operating model and technology foundation to stay competitive.

Listen Now