As the L&A industry enters a new decade, many recognize the significant need to improve, both operationally and innovatively, to create immediate business results and long-term value. However, many L&A insurers\u2019 ability to do so has been hindered by significant legacy debt and prolonged low interest rates that have put strains on both profitability and the ability to invest in operations and innovation. Adding to these pressures are rapidly changing risk needs and customer experience expectations that require new products, services and business models such as:<\/p>\n
Smart, innovative companies will see these as opportunities to create new markets for growth. Others will see them as threats that may end up making their businesses irrelevant. Many of these are thinking of their scope too narrowly, only as providers of life insurance and voluntary benefits. Instead, they should be thinking of their scope more broadly, as playing a bigger role in the wider ecosystem encompassing their customers\u2019 life, health and wealth well-being.<\/p>\n
Majesco recently completed new research with consumers to surface insights about what they are already doing in the life\/health\/wealth ecosystem, and what else is coming up on the horizon. Watch this webinar to learn how your next generation of customers is changing the rules for L&A and voluntary benefits.<\/p>\n","protected":false},"excerpt":{"rendered":"
As the L&A industry enters a new decade, many recognize the significant need to improve, both operationally and innovatively, to create immediate business results and long-term value. However, many L&A insurers\u2019 ability to do so has been hindered by significant legacy debt and prolonged low interest rates that have put strains on both profitability and…<\/p>\n