{"id":74134,"date":"2023-02-06T14:00:00","date_gmt":"2023-02-06T19:00:00","guid":{"rendered":"https:\/\/staging.majesco.com\/?p=74134"},"modified":"2025-12-04T13:07:57","modified_gmt":"2025-12-04T18:07:57","slug":"digitally-transform-your-claims-operation","status":"publish","type":"post","link":"https:\/\/staging.majesco.com\/?p=74134","title":{"rendered":"Digitally Transform Your Claims Operation"},"content":{"rendered":"\n

This is the tenth blog in a series on our Fall \u201922 Release. Over the next few months, we will continue to spotlight how Majesco is helping insurers achieve relentless innovation and meet the ever-changing market needs with an outside in approach.<\/em><\/p>\n\n\n\n

The insurance industry is quickly entering\u00a0a new era of claims management<\/a>.\u00a0 The value an insurer can provide to its customers through the claims process needs to go beyond traditional after-the-fact claims management. Offering excellent omnichannel customer experience supported by intuitive digital processes is the goal insurers should set out to accomplish. Majesco has recognized the need for an innovative insurance claims management software<\/a> solution that simplifies the user experience while providing robust capabilities.<\/p>\n\n\n\n

Next Generation Claims Experience<\/h2>\n\n\n\n

In our Fall \u201922 Release,<\/a> we introduced Majesco\u2019s ClaimVantage Connect for L&AH which is an intelligent claim intake and communication tool that provides a reflexive, guided user interface for claimants submitting self-service claims for any combination of Absence, Accommodations, and Claims products. Connect also enables the claimants\u2019 supervisor to view select information and a team dashboard. Human resource managers and brokers also have dashboard and reporting capabilities.<\/p>\n\n\n\n

While many insurers have embraced portals, research has shown that these have not delivered a next-gen, holistic digital experience that customers and employees want and expect in this new digital world. As Gen Z and Millennials become the dominant employee demographic and buyer, insurers must meet the expectations of today\u2019s digital consumer, and Majesco ClaimVantage Connect enables insurers and TPAs to deliver that modern experience.<\/p>\n\n\n\n

Key highlights to Majesco ClaimVantage Connect include:<\/strong><\/p>\n\n\n\n