Digital Solutions
Digital Solutions Overview
360° Persona-Based Portals for your Insurance Business
Welcome to the forefront of digital disruption in the insurance industry. At Majesco, we are driving relentless innovation to meet the evolving needs of Insurance Carriers & MGA’s. With a suite of cutting-edge portal solutions for customers, agents, underwriters, employers and employees enabling seamless access to backend systems, Insurers can deliver unparalleled value to their customers both internal and external. Explore how Majesco can help you stay ahead in the digital age of insurance.
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360 View
360 View
Today’s insurers must move beyond a single transaction to a holistic experience to help customers do everything they need to do via a single solution. A 360 view provides access to every interaction with your brand. It is an approach that allows customers to do everything they need through one solution or app, which is personalized and provides an experience that goes well beyond just a single transaction. In conjunction with Majesco Copilot, Majesco’s new Gen AI digital assistant, you can driving productivity, informed decisions, and a superior customer journey. Rather than siloed apps or portals for policy service, billing, payments, and claims, a 360 view uses a single customer engagement platform. Through APIs, the 360 view connects with backend systems including policy, billing and claims as well as partner solutions such as repair shops, car rentals and more to create a holistic, and optimal customer-facing experience.
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Anytime, Anywhere Access
Anytime, Anywhere Access
Today, agility, innovation, and speed can only be achieved by leveraging the cloud to create exceptional personalized experiences. Our strategic partnership with Microsoft Azure enables our customers to build their digital foundation in the cloud enabling anytime, anywhere access for customers, agents and underwriters.
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Simplified Interface
Simplified Interface
Insurance business is complex – your customer & agents experience shouldn’t be. Navigating complex structures through advanced configuration while presenting a simplified interface to your insurance stakeholders enables you to provide an experience as unique as your business.
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Digital Marketplace
Digital Marketplace
The demands of agility, speed and innovation are dramatically different today than in the past. To navigate successfully to the future of insurance, insurers need to embrace Ecosystems with a focus on customer expectations, demands and needs. Majesco provides Insurers and MGAs the Best in class Digital Experiences that have access to a vast and growing global inventory of products and services continuously building on our offerings to stay ahead of the game and provide Innovative modern technology. This enable insurers to retain the customer relationship and interactions providing a competitive advantage.
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Advanced Analytics
Advanced Analytics
Data is the fuel for innovation and our solutions integrate with Data and Analytics to help your organization uncover strategic insights from internal and external data sources. Insurers can finally achieve reliable, complete access to all the data they need to uncover new opportunities, and actionable insights across the insurance value chain.
- 360 View
- Anytime, Anywhere Access
- Simplified Interface
- Digital Marketplace
- Advanced Analytics
“We’ve reaped big benefits of rolling out our new portal using Majesco Digital1st® with several agents telling us it looks like the platform was built by an agent. Since implementation we’ve seen a 6% increase in quote volume, 7% increase in hit ratio, and 10% increase in DWP.”
Chris Maple, Product Mnanagement Director, MMG
Insurance Solutions
Featured Resources
Blog
Transforming Insurance through Digital-First Mindset: Harnessing the Power of Digital Innovation
As the insurance industry faces disruption from technology companies and InsurTechs, there is increasing pressure to modernize and meet the digital demands of customers. One of the key ways this is being accomplished is through the adoption of low-code/no-code technology, which streamlines development processes and reduces the amount of coding required. Harnessing the Power of…
Thought Leadership
Enriching Customer Value, Digital Engagement, Financial Security and Loyalty by Rethinking Insurance
The future is all about the customer. Understanding the future is all about customer signals that should shape business strategies. From COVID, to historic inflation, to severe weather events, customers are enduring an ongoing string of challenges that have shaken their sense of financial security in how they can protect their homes, autos, life, financial…
FAQ
The heart of the insurance platform is an orchestration of next-gen technologies including cloud-native computing, microservices, APIs, new data sources, and artificial intelligence and machine learning, insurance-specific capabilities and content, coupled with a vibrant ecosystem of partners that provide innovative or complementary products and services. This unified combination of components enables insurers to shift from being the owners of complex core systems to becoming the owners of greater technical agility and flexibility, digital fluency, innovation, and speed to value that is required in today’s pace of change.
We understand that digital transformation is a journey and believe that three steps to digital maturity – Digitize, Optimize, and Innovate – are required to build sustainable, competitive advantage in today’s digital age.
Core technologies for platforms include cloud computing, microservices, APIs, AI/ML, ecosystem, and new data sources.
