Core Software

Majesco L&AH Intelligent Core Suite

Unleash the Power of Core with Embedded Data & Analytics and GenAI

Intelligent Core Suite for L&AH unlocks a world of possibilities by harnessing the power of data and analytics and GenAI to revolutionize insurance operations, empower business growth and innovation across individual, group, voluntary benefits, and worksite products on one powerful platform. Majesco Copilot, a GenAI digital assistant, enables faster customer servicing, operational processing , and improves productivity to give insurers a competitive edge. The Intelligent Core Suite addresses legacy debt and accelerates digital transformation with a next-gen platform to meet customer centricity demands, drives operational effectiveness, and empowers innovation. The next-gen architecture of native cloud, microservices, APIs, headless, and embedded data & analytics keeps insures at the leading edge. Experience the transformative potential of where next-gen technology drives innovation and propels your business to new heights.

Quickly change the name on a policy in less than 30 seconds compared to the 3 minutes it takes in a traditional UI.

Empower Growth & Innovation

Propel your L&AH insurance business to new heights with our innovative and agile Intelligent Core Suite for L&AH. Harness the power of cloud technology, data analytics, and AI to unlock growth opportunities and stay ahead of the competition.

Streamline Operations & Enhance Efficiency

Streamline your operations and boost efficiency with Intelligent Core Suite for L&AH. Experience rapid implementation with 100+ Predefined Workflows and 1000+ Rules. Say goodbye to legacy debt as you embrace digital transformation, improving customer-centricity and operational effectiveness for optimized outcomes.

Elevate Operational Excellence With GenAI and Majesco CoPilot

Tap into the revolutionary potential of Majesco Copilot and GenAI for unmatched efficiency and productivity. This innovative solution provides extraordinary insights and automation, allowing your business to not just face challenges, but to surpass them.

Deliver Exceptional Customer Experience

Put your customers at the center of your business with Intelligent Core Suite for L&AH. Leverage data-driven insights and personalized offerings to enhance customer experience, fostering loyalty, and satisfaction while staying at the leading edge of the industry.

L&AH Intelligent Core Suite Solutions

Policy for L&AH

Maximize business growth and cater to your customers’ life journey with our powerful single platform designed for individual, group, and voluntary benefits. Experience the seamless integration and advanced capabilities of our platform to drive success in the L&AH industry.

Billing for L&AH

Transform your billing processes into a key enabler for exceptional customer experience and business success with our cutting-edge platform. Seamlessly integrate advanced features and functionalities to optimize billing operations and improve customer satisfaction. Stay ahead of the competition with our innovative solution, designed to maximize your business’s growth and success.

Claims for L&AH

Enhance the claims process with speed, ease, and responsiveness, ensuring a remarkable customer experience and driving improved business outcomes. Our advanced solution empowers you to optimize claims handling, streamlining operations for efficient and seamless customer service. Experience the benefits of our cutting-edge technology and propel your business forward in the L&AH insurance industry.

Power Your Business with a Versatile Single Platform

Our powerful single platform supports carriers in seamlessly managing individual, group, and voluntary benefits while ensuring portability, multi-tenancy, optimized operations, personalization, and rapid product introductions.

  • Enable multiple insurance carriers, underwriting companies, and TPA’s to leverage a genuine multi-tenant platform for seamless operations.
  • Enhance operational efficiency by harnessing extensive data on policies, billing, and claims, while leveraging personalized experiences, informative cues, real-time notifications, AI chatbots, and automated documentation.
  • Rapidly introduce innovative products, streamline administrative processes, and gain a competitive edge in the market.

Streamline Operations with Advanced Configuration and Integration Capabilities

Accelerate new line of business setup and launch using our business-centric configuration studio, leveraging pre-defined features, templates, and workflows for rapid innovation. Seamlessly integrate individual dental administration and optimize group interest-sensitive LOB processes for streamlined operations.

  • Set up and launch new lines of business effortlessly using Product Studio, Majesco’s new modern configuration tool, designed from extensive UX research for maximum efficiency. 
  • Drive rapid product innovation and launch by leveraging our extensive library of pre-defined features, templates, rules, calculations, and workflows, inheriting, and copying attributes for improved efficiency.
  • Seamlessly integrate and streamline individual dental administration on a unified platform, ensuring smooth workflows.
  • Streamline and optimize the end-to-end process for group interest-sensitive lines of business, incorporating interest calculations and efficient account maintenance.

Accelerate Market Adoption

Stay ahead in the market by quickly adapting to changes and delivering value promptly. Leverage advanced technologies, including microservices, APIs, cloud, digital capabilities, and AI/ML, to maximize operational effectiveness and foster innovation.

  • Leverage an ecosystem of cutting-edge technologies that includes microservices, APIs, cloud, digital capabilities, and AI/ML to maximize operational effectiveness and innovation.
  • Reimagine the way you work with MajescoGPT, the world’s first generative AI insurance platform.
  • Leverage intelligent claim analytics, to make informed decisions, and effectively minimize financial losses.

Enhance Operational Efficiency and Performance

Scale your operations seamlessly to handle increasing volumes of data, transactions, and policyholders without compromising performance.

  • Optimize straight-through processing to achieve competitive market position and realize true speed to value.
  • Utilize intuitive dashboards displaying real-time data to make data-driven decisions, monitor performance, and identify areas for improvement.
  • Ensure performance is not compromised while scaling operations to handle growing volumes of data, transactions, and policyholders.

“Partnering with industry leaders like Majesco further simplifies the implementation of our services with insurers of all sizes, meeting beneficiaries where they are. Together, we are transforming transactions into relationships and sticking around with families in the days, weeks, and months following their loss.”

Ron Gura, Co-Founder & CEO, Empathy

FAQ

What is a L&AH Intelligent core suite? 

An intelligent core suite includes policy, billing and claims components that are pre-integrated across the three, providing a solution that supports the end-to-end lifecycle of a policy. 

Why should L&AH, group and benefits insurers replace their core systems? 

The underpinnings of any overall improvement come back to innovation and technology. Growth and operational-oriented areas like digital experience, new products, fluidless underwriting, a back-office refresh, touchless claims, and new channels, require investments. The next generation of technology like L&AH Intelligent Core Suite is maturing – Cloud, API, and microservice-based solutions that are rich in capabilities and content to meet an ever-changing market. 

Why is a single platform for both individual and group/voluntary benefits important? 

Using a single intelligent core platform for individual and group/benefits provides the ability for insurers to grow and retain customers regardless of where they initially start. Voluntary benefits are increasingly popular and offer insurers an opportunity to port a benefit to an individual product when employees leave their employment but want to retain their insurance. A single platform allows insurers to do this, rather than having multiple systems that do not support customer centricity and increase costs.

The Future Starts With Majesco