Industry Analyst Report
Leader – Everest Group’s “Digital Experience Platforms (DXP) Insurance Industry Products PEAK Matrix Assessment 2022”
Majesco, a global leader of cloud insurance software solutions for insurance business transformation, today announced that it has been recognized as a Leader in Everest Group’s “Digital Experience Platforms (DXP) Insurance Industry Products PEAK Matrix® Assessment 2022”.
The report, which includes 11 solution providers states, “Following the COVID-19 pandemic, creating a seamless, frictionless, and digital customer-centric insurance experience has become the new standard for insurers. Technology adoption – including AI-enabled chatbots to assist in the customer journey, Machine Learning (ML) algorithms for personalized recommendations, and data and content management to provide agents with a holistic customer view and help in upselling – plays a major role in empowering customers and agents.”