NSIPA Webinar: Premium Audit 2.0 – At the Forefront of Digital Transformation and Innovation

Premium audit is an important part of insurer’s underwriting and customer service strategy. Insurer’s gather information from policyholders that is used in the underwriting and pricing processes. With direct access to policyholders, insurers can create a much improved customer experience, leveraging digital and intelligent capabilities, using digital self-service and GenAI. Together this elevates premium audit operationally, driving efficiency, productivity, and optimization. Hear how Davies is leveraging these technologies to put premium audit at the forefront of digital transformation and innovation to create a new era, Premium Audit 2.0.

Learning Objectives:

• Understand the role of technology in Premium Audit
• Understand the productivity and efficiency potential of GenAI in Premium Audit
• How these two will help improve employee user experience and help attract and retain new employees, particularly younger generation as retirements accelerate for the industry.

Please visit the NSIPA virtual events page to log into the Talent LMS training platform and register for this event.

Speakers